AURORA, Colo. – Police departments across the country are turning to virtual reality training to …
Read More »Social Security plans to add artificial intelligence to phone systems, commissioner says
New York City — Frank Bisignano, commissioner of the Social Security Administration, told CBS News that he believes technology, and specifically artificial intelligence, could be the key to improving his agency’s customer service, despite recent changes that have prompted concern among some of the nearly 69 million Americans that receive …
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